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Behind the Scenes at Jungle Disk - Hiring Great Teammates

By Amanda Sanchez
Nov 25, 2016

Hi, my name’s Amanda Sanchez, I’ve been leading our customer support team for a little over four years now. In 2016, we have doubled the size of our support team! The way I look at it is that these folks aren’t my employees, they are my teammates. When I look for new teammates to hire, there are a lot of things that go into making a hiring decision. This would be a really long post if I went into them all. Ultimately, if I can hire someone who truly has the three qualities below, I nailed it! The technical aspects and intricacies of the job can be taught after the fact.

The three qualities above make a well rounded teammate, in my opinion. Also, it’s a no brainer that they must be passionate about customer service and doing the right thing for each customer. At Jungle Disk, we don’t take that lightly. Remember above when I said we doubled the size of our support team this year? Each one of them exhibits the qualities mentioned above and have turned out to be strong performers. If you ever need to reach out to our support team, I think you’ll be pleasantly surprised by your experience!

Good luck finding your next teammate!