« Back to Blog

What Should I Do If My Computer with Jungle Disk Installed is Lost or Stolen?

By James Woodard
Jun 1, 2017

If you should fall victim to computer theft, it is very important to take immediate action to safeguard data stored in your Jungle Disk account! If the account is still logged in, whoever stole the machine could possibly access your information, modify or remove it.

The first thing you (or your account administrator) will need to do is to log into secure.jungledisk.com with your administrator email address and password. Once logged in, you will need to manage your users by going to the users dropdown and clicking on “manage users.” Then click on the username of the user whose computer was stolen or lost. You will need to delete or deactivate this user and remove all disk permissions for this user. This will prevent an unknown user from accessing any critical data that may or may not be stored on your Jungle Disk account.

A few more security tips to think about to better protect your data and Jungle Disk account:

Please reach out if the Jungle Disk support team can help you in the unfortunate event that your computer is stolen or lost. We want to help make sure your business critical data is safe!