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Office 365 Email Archiving: Getting Started with Jungle Disk

By Claire Remmert
Jan 18, 2018

Getting Started with Jungle Disk Email Archiving for Office 365

Implementation of Jungle Disk Email Archiving with your Office 365 mail service is simple. Once you have signed up, log into your Jungle Disk Archive account with the admin credentials and URL that was provided.

Once you are in the Archive portal, click the settings gear in the top right. In the “Collectors” box, click “Manage.” Then under “Email,” click Manage and open the “SMTP” section.

Copy the STMP Address to your clipboard.

Next, log in with your admin credentials to your Office 365 at portal.office.com and follow these steps:

  1. Navigate to your Exchange Admin Center from the left side panel.

  1. Select “Compliance Management” > “Journal Rules.” Then click the plus sign to add a new rule.

  1. Select the appropriate options to set a new rule, pasting the SMTP address you copied into the “Sent journal reports to:” box. If you want to archive certain users, create a new “group” and then select that group under “if the the message is sent to or received from” in the journaling rule.

  1. Click “save.”

You will also need to specify an alternate journaling mailbox for undeliverable journal reports.

The unsuccessful archive data will come as an attachment in a Non-Deliver Report to your alternate journaling mailbox. When the original journaling mailbox for a undelivered archive report becomes available again, you can use the “Resend this message” feature in Outlook in the alternate mailbox to send the unaltered report to the archive.

It is important to note that if your alternate mailbox is on the same domain as your archive, this mailbox will not get archived. You may want to create a unique contact on your domain to use for undeliverable journal reports.

SMPT collection will capture, index and archive emails up to 75MB by default. Once you have these settings enabled, it can take up to 24 hours before you should expect to be able to view and search for emails in your new archive.