Cyber Talk Radio: Incident Management and Response

Cyber Talk Radio - Episode 10

Incident Management and Response - Week 10 of Cyber Talk Radio

Our guest this week was Robert Autenrieth, president at J. Nels Consulting.

Show Summary

This past Saturday, November 26, the tenth episode of Cyber Talk Radio hit the airwaves on 1200 WOAI and iHeartRadio streaming.

Robert Autenrieth, president J. Nels Consulting joined the show to discuss incident management and response should you experience a data breach.

In the first half of the show, Robert walks the listeners through how to properly handle an cyber incident such as a data breach. He goes through the major components of incident management including customer communications, compliance guidelines and external company brand control. Cyberattacks are now the main source of data breaches. Robert gives listeners an overview of what a cyber attack is, how businesses can identify any data breaches and different types of incident scenarios. For anyone that doesn’t have an incident response team on staff, Robert gives suggestions on immediate steps to take.

In the second half of the show, Bret and Robert discuss day zero - what happens when you get attacked and walk through a hypothetical scenario. Bret acts as the IT manager for a medical group and calls Robert for advice as he noticed that his computer might have been hacked and there is a potential data breach. Robert walks Bret through proper steps to follow when you discover a data breach such as unplugging the infected server, determining potential cause of the breach, triage, disclosure requirements and how to best get back to business as usual. Once the incident response and management is completed, Robert recommends that all businesses do a post mortem meeting to discuss how the incident was handled and talk through processes and procedures to follow to avoid a data breach in the future.

Listen to a replay of this episode or past episodes on a Cyber Talk Radio Podcast stream.

We’re live on Pocket Casts and iTunes so please subscribe to stay up to speed on the latest episodes. Past episodes are also posted on our YouTube channel.

Recent episodes – available to stream from our YouTube channel -

Upcoming episodes – Saturday nights from 11:00 p.m. to Midnight -

  • Episode 11, December 3, 2016: San Antonio, Cyber City USA with Jim Perschbach, EVP of business development at Port San Antonio
  • Episode 12, December 10, 2016: Accelerating Cybersecurity Innovation in San Antonio with Will Garrett at Build Sec Foundry

Have an idea for a topic or want to be a guest?

Contact Cyber Talk Radio via our request a topic or be a guest form.

About Cyber Talk Radio

Cyber Talk Radio is a 1200 WOAI radio show that airs every Saturday at 11:00 p.m. The weekly show hosted by Bret Piatt, CEO at Jungle Disk, will feature guest speakers to discuss cloud computing, cybersecurity and Internet trends facing businesses in industries such as healthcare, financial services, legal and real estate. As a major Cyber City in the U.S. and home to over 80 information security companies, San Antonio is an ideal city to host Cyber Talk Radio and educate local businesses and listeners. To learn more about Cyber Talk Radio, request a topic or submit to be a guest speaker, visit

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