Industry News by Bret Piatt Apr 18, 2017 Voice and Unified Communications Security with SecureLogix - Week 29 of Cyber Talk Radio Voice and Unified Communications Security with SecureLogix - Week 29 of Cyber Talk Radio Show Summary This past Saturday, April 15, episode 29 of Cyber Talk Radio hit the air on 1200 WOAI and iHeartRadio streaming. I was joined by Mark Collier, CTO at SecureLogix, to discuss voice and unified communications security. In the first half of the show, we kick off by having Mark give us a quick overview of his IT background at Southwest Research and 15 years at SecureLogix. SecureLogix focuses on voice security to protect from businesses from spoofing, robocalls and other threats. Be careful when answering a phone call from an unknown number. Some scam calls just try to get you to say certain words so that they can record your response. For example, recording you saying “yes” to scam you saying yes on an authorization. Another voice security scam example is the 911 calls in Phoenix that saturated contact centers and people are not able to get through for real emergencies. This is called a Telephony Denial of Service (TDOS) attack. To prevent attacks like this from happening, SecureLogix offers a voice/call firewall intrusion system. One of the major problems with security is that the weakest link is still people. Some SecureLogix customers get a billion phone calls a year. That is opening up your business to a lot of security risk! In the second half of the show, we walk through what a phone system looks like and how to solve for spoofing problems. Mark gives the audience an example scenario where there are boiler rooms of scammers making billions of robocalls, which can potentially take down your business’ phone system. It’s hard to determine where the calls are coming from. There is a do not originate concept in the industry (DNO). Phone service providers are doing very surgical blocking of calls from certain phone numbers. Did you know that 1 in 2,500 calls are typically fraudulent? To hear more about voice and unified communications security, watch the replay here. Upcoming episode – Saturday nights from 11:00 p.m. to Midnight - Episode 30, April 22: CAST Tech - San Antonio’s First Tech Career Themed High School Listen to a replay of this episode or past episodes on a Cyber Talk Radio Podcast stream. Replays are available via the below podcast services: Pocket Casts iTunes Recent episodes – available to stream from our YouTube channel - Cybersecurity Legislation with Congressman Will Hurd PCI Compliance with Ray Sims of Decypher Technologies Mobile App Development Security with Jason Straughan and Anton Domratchev of Grok Interactive Creating a “Culture of Security” with Dr. Greg White of University of Texas San Antonio Cybersecurity Trends for 2017 with Stephanie Ewing-Ottmers, cybersecurity evangelist at Delta Risk CyberPatriot Program at McNair Middle School with Mike Maldonado, CyberPatriot coach and technology facilitator at McNair Middle School Developing Youth Cyber Talent with Debi Pfitzenmaier, founder at Youth Code Jam CyberPatriot Program at Business Careers High School with Juan Guerrero, technology certification instructor Open Cloud Academy and its Cybersecurity Track with Deborah Carter and Johnny Carrera Attracting Cyber Businesses to Bexar County with Commissioner Calvert 2017 San Antonio Mayor’s Cyber Cup Luncheon hosted by CyberTexas Foundation Codeup’s Approach to Developing Responsible Programmers with Ryan Orsinger Have an idea for a topic or want to be a guest? Contact Cyber Talk Radio via our request a topic or be a guest form.