Best Practices for Jungle Disk Sync Feature - When and When Not to Use

Plenty of customers hear the word “sync” and have an improper interpretation of the use cases for sync folders. Hopefully this blog will help guide you through the best use case, how the sync feature works, limitations and the setup process.

What are sync folders and how do they work?

Sync folders are for customers who need files from their computer’s local storage to be synced to their Network Drive in the cloud. First, you start off by selecting a folder from your computer. The sync process will upload the contents of that folder, and then will automatically check both versions of that folder for changes. If any changes are found, they will either be uploaded or downloaded so both versions of the folder mirror each other. The main reason that you may need the files locally are that you have intermittent Internet connections or need access to these files offline such as when you are on an airplane. This is intended for an individual user and we do not recommend that you have multiple computers syncing the same folder. I will get into that more later.

The process of sync is relatively simple. Jungle Disk will scan your directories that are associated with sync and upload them by default to a folder called “Sync” created on your Network Drive. There are settings to exclude certain files and other options to customize how you sync. Excluding files/folders are better described in our guide for Wild Cards. You have three options of how your files sync. “Merge this folder with the Network Drive” is the recommended way to use this sync. This will check for changes on both sides and upload to either the local directory or your Network Drive. The other two options, “make this folder match the Network Drive” or “make the Network Drive match this folder” work in different ways. They will either only upload files to the Network Drive or your computer.

Sync Limitations

There are some limitations to using sync as well. Sync folders are recommended to be less than 10GB/10,000 files and to be used by an individual computer. This limit on sync is to ensure proper updating of your files on both the Network Drive and your local directory. Syncing across multiple devices can cause conflict files and the possibility of files being overwritten by another user. This is also for users that need their files offline and not necessary for users who always have Internet access. If you are looking to have an extra copy of your Network Drive, we recommend that you create a Backup Vault to backup your Network Drive. You can refer this [post for more details.(

When setting up your sync folders, make sure to have a folder in mind and that the contents are something you might need offline. Some files that you could avoid syncing are templates, non-user created data, archived data, Windows system files, program files and any other files that may be easily replaceable unless there is a business need for it. This will ensure the most up-to-date files are maintained. You can also start your sync from the Network Drive and set it up to pull the files down using this guide.

If you have any other questions, please contact our support team and we can discuss if utilizing sync folders is right for you.

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