Cyber Talk Radio: Cybersecurity Awareness Training

Bret Piatt, CTR Host, and John Trest of Inspired eLearning - Episode 132 of Cyber Talk Radio

This past Sunday, April 7, episode 132 of Cyber Talk Radio hit the air on 1200 WOAI and iHeartRadio streaming. I was joined by John Trest, chief learning officer of Inspired eLearning, to discuss security awareness training, including how to make your employees the first line of defense for your business.

We start off this episode talking about making your employees your first line of defense for your business; How did John go about developing security awareness training for employees? He developed a library of content and courses for training and refreshing modules to help you remember and retain the information that you learn. The amount of virus and malware attacks are increasing, in addition to a new type of attack called cryptojacking — when criminals take over your computer to mine cryptocurrency.

Inspired eLearning recently attended the RSA Conference in San Francisco, which had around 40,000 attendees this year. What was the general mood at the conference this year? According to John, it seems that cybersecurity is currently understaffed due to a gap in skills. Thousands of jobs exist, but there aren’t enough people to fill them all. Another trending theme at the conference was artificial intelligence (AI). AI is better enabling hackers and bad actors because they are able to automate some of the malicious tasks that were previously done by humans. It is also increasing the level of sophistication of cybercriminals’ methods, like making phishing emails look more convincing and realistic. In terms of the AI ‘arms race,’ the early advantage goes to the attackers. Also, the Internet of Things (IoT) is leaving people more vulnerable to hackers trying to gain access to their personal data. There was also a lot of talk about augmented and virtual reality (AR/VR), including Inspired eLearning’s new technologies. Studies show that you retain information better through VR than just watching a video or reading the information. (Include pic of the VR goggles) Before the break, John discusses the many ways that the curriculum development changes within the VR modules, like planning navigation, 360 degree visibility, etc.

Inspired eLearning virtual reality (VR) headset.

After the break, we felt it was time to stress that cybersecurity awareness training should be done more than once a year. Hackers and malicious actors are always trying to find vulnerabilities and ways to gain access to your systems and data. Ask yourselves the following questions: If you didn’t have email for a day, a week or even a whole month, how would that affect your job and company? In the event of a ransomware attack, what’s the financial impact? Outside of security awareness training, Inspired eLearning also offers HR and compliance training for topics such as workplace harassment, physical security, HIPAA compliance and more. Before we end the episode, John stresses the importance of motivation as another major focus point for Inspired eLearning. They want to get folks engaged with the training material and understand the importance of it!

Inspired eLearning's VR headset in action!

Listen to the full episode replay to learn more about security awareness training for businesses.

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