A very common interaction with customers we’ll experience on the Jungle Disk support team is assisting a customer with restoring data from the Network Drive that was deleted by...

If you’ve chatted in with the Jungle Disk support team, there’s a high chance you may have had a few chats with myself. Since I frequently help customers...

Eventually everyone has to get a new computer for various reasons. When setting up your new computer to replace your old one, you’ll usually want to have this computer’...

Working in an office isn’t the first kind of work environment that most people think of when you are thinking about a physically demanding job. The Jungle Disk office...

Sometimes your business will need to restore data to a new server for reasons such as hardware failure among others. Usually, the new server or hard drive on the same...

Behind the Scenes with Jungle Disk Support Team Being on the support team at Jungle Disk requires the use of various tools and thus requires multiple windows for the use...

In the Jungle Disk Workgroup application, you can add an extra layer of protection to your configuration aside from encrypting your online disks. To do this, you’ll need to...

Our CEO, Bret Piatt, recently sent out an email to customers with legacy subscriptions to recommend that everyone update their subscription to Jungle Disk Workgroup Edition to take advantage of...

Authored By: Sarah Scott On a warm April morning, I arrived at Jungle Disk to interview for a summer internship. Texas’ one long mega-season meant it was already 90+ degrees...

The cache directory for the Jungle Disk software is important as this is the location where your backup database for your Backup Vault resides as well as data for your...

At Jungle Disk, backup reporting is a feature that we often see underutilized by some of our customers. By default, the software should have “Report Backup Summaries” chosen in the...

The support team at Jungle Disk is typically the first point of contact for a customer when they’ve encountered an issue with a backup or they’re inquiring about...