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Product Information

Jungle Disk Backup: Restoring Data from the Network Drive

A very common interaction with customers we’ll experience on the Jungle Disk support team is assisting a customer with restoring data from the Network Drive that was deleted by...

by Jayson Boyce
March 21, 2019
Jungle Buzz

Chatting with Jungle Disk Support

If you’ve chatted in with the Jungle Disk support team, there’s a high chance you may have had a few chats with myself. Since I frequently help customers...

by Jayson Boyce
January 10, 2019
Product Information

Jungle Disk Cloud Backup: Replacing a Backup Vault

Eventually everyone has to get a new computer for various reasons. When setting up your new computer to replace your old one, you’ll usually want to have this computer’...

by Jayson Boyce
September 27, 2018
Jungle Buzz

Behind the Scenes: Tips to a Healthy Work and Fitness Lifestyle

Working in an office isn’t the first kind of work environment that most people think of when you are thinking about a physically demanding job. The Jungle Disk office...

by Jayson Boyce
May 10, 2018
Product Information

Restoring Data to a New Server with Jungle Disk

Sometimes your business will need to restore data to a new server for reasons such as hardware failure among others. Usually, the new server or hard drive on the same...

by Jayson Boyce
March 01, 2018
Jungle Buzz

Behind the Scenes with Jungle Disk Support Team: Desktop Setups

Behind the Scenes with Jungle Disk Support Team Being on the support team at Jungle Disk requires the use of various tools and thus requires multiple windows for the use...

by Jayson Boyce
January 18, 2018
Product Information

How to Add Another Level of Protection to Your Jungle Disk Backup

In the Jungle Disk Workgroup application, you can add an extra layer of protection to your configuration aside from encrypting your online disks. To do this, you’ll need to...

by Jayson Boyce
October 12, 2017
Product Information

How to Update Your Legacy Jungle Disk Subscription to Workgroup

Our CEO, Bret Piatt, recently sent out an email to customers with legacy subscriptions to recommend that everyone update their subscription to Jungle Disk Workgroup Edition to take advantage of...

by Jayson Boyce
July 28, 2017
Jungle Buzz

Behind the Scenes - Ten Week Internship at Jungle Disk

Authored By: Sarah Scott On a warm April morning, I arrived at Jungle Disk to interview for a summer internship. Texas’ one long mega-season meant it was already 90+ degrees...

by Jayson Boyce
July 27, 2017
Industry News

The Importance of Cache Directory Maintenance and Its Affect on Successful Backups

The cache directory for the Jungle Disk software is important as this is the location where your backup database for your Backup Vault resides as well as data for your...

by Jayson Boyce
May 25, 2017
Product Information

Benefits of Utilizing Jungle Disk Cloud Backup Summaries

At Jungle Disk, backup reporting is a feature that we often see underutilized by some of our customers. By default, the software should have “Report Backup Summaries” chosen in the...

by Jayson Boyce
March 09, 2017
Jungle Buzz

Behind the Scenes at Jungle Disk - Customer Support with a Twist

The support team at Jungle Disk is typically the first point of contact for a customer when they’ve encountered an issue with a backup or they’re inquiring about...

by Jayson Boyce
November 03, 2016

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